Backup care benefits

When a work or family emergency comes up, we connect your employees to short-notice caregiver support for their kids, adults, and pets at home.

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Working families can’t plan for everything

School holidays, unexpected daycare closures, nanny calls in sick, working late, family emergencies, sick child—life doesn’t provide advance warning. When these situations arise, meetings are canceled, deadlines are missed, and productivity drops.

When your employees face urgent caregiving needs, help them stay on track with reliable backup care benefits.

Backup child care benefits that are actually available when employees need it

On average, working parents miss 11 days of work a year due to child care challenges, especially when care needs come up on short notice. That’s why we make it easy to find last-minute care providers fast. When something urgent comes up, your employees can resolve it in minutes with their backup childcare benefits and return to work confident their kids will be in good hands.

Easy same-day backup care

Reliable, background-checked caregivers

2x more utilization than other care solutions

We take the hassle out of backup care benefits for you and your employees

Flexible and customizable plans

Just like every family is different, every workplace is different. That’s why UrbanSitter’s backup care benefits packages can be customized in whatever way to suit the needs of your workforce.

Personalized candidate filtering

With just a tap, your employees can filter the top-rated caregivers in their community based on rate, location, and skills or capabilities such as driving, meal prep, homework help, or language fluency.

Nationwide availability

UrbanSitter’s network reaches across all 50 states in the US. Your employees have access to background-checked caregivers who have been reviewed, rated, and recommended by the local community.

Priority support assistance

You and your employees can count on our support whenever you need it. If there’s ever a booking or Trust and Safety issue, your employees get priority support from our Member Services Team.

Backup care benefits with UrbanSitter are easy to use, easy to manage, and actually there when your employees need them.

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It’s easy to find care in a hurry with UrbanSitter

With our platform powering your backup childcare benefits, your employees never have to worry about being caught flat-footed when something comes up at the last minute.

Log into UrbanSitter

When an emergency comes up, it only takes a few minutes for your employee to post a new job on UrbanSitter.

Find qualified caregivers

As soon as a new job is posted, available caregivers will apply. In most areas, the response time for a new job posting is under two minutes!

Book a caregiver

Your employees can book the caregiver of their choice with just a tap or click, then get back to work stress-free.

Easy payment

Your backup care benefits makes it easy for your employee to pay their caregiver using their employer-provided subsidy.

Talk to our employer benefits team about transforming your benefits package

We make offering backup childcare benefits affordable with simple, no-nonsense programs for your business and Care Credit subsidies for your employees.